Thum-EEZ
Thum-eez Thumb Rest Cushion
Art: tr2204
Description
The Bay Thumbeeze is designed to cushion the thumb by dispersing the the weight of the clarinet into a wider space. Black.
Shipping and returns
Pricing, Taxes, & Products:Ā
All prices are in US dollars and are accurate to the best of our knowledge. Prices do not include taxes or other duties that may be assessed. If the order isĀ shipped to any Illinois address, sales taxĀ will be assessed to the total purchase price. We reserve the right to change prices at any time and are not responsible for typographical errors. We cannot match prices in-store to those advertised online and may not have allĀ in-store products available online. Equity accrued through rentalĀ is only available for products in our stores and not online. Due to the natural materials many of our products are made of, we try to choose images for our website that accurately reflect the product. Still, some variations may occur (i.e., varnish shading and color, wood color, grain, etc.).Ā PleaseĀ contact usĀ before ordering to obtain pictures of the item you will receive.
Shipping Information:
Cassandra StringsĀ strives to deliver your order as quickly and safely as possible. We use trusted carriers like FedEx, UPS, or the United States Postal Service toĀ ensure your order is in good hands!
ā¢ In-stock items are generally dispatched withinĀ two days after receipt of payment.Ā Tracking information will be emailed to the email address associated with the order as soon as the item ships from our warehouse.
ā¢Ā back-orderedĀ item(s) will ship as soon as they become available.
ā¢ In-stock items are generally dispatched withinĀ two days after receipt of payment.Ā Tracking information will be emailed to the email address associated with the order as soon as the item ships from our warehouse.
ā¢Ā back-orderedĀ item(s) will ship as soon as they become available.
Due to the delicate nature of Cellos, we do not ship at this time. All Cello purchases are in-store pickup only.
Standard Shipping
All orders overĀ 30.00 dollars shipped to the contiguous 48 states will ship free of charge, using the best and fastest option available. (Overweight items are excluded. Any item that will get an additional handling fee will be marked as an āOversized Itemā). Standard shipping typically takes 2-10 business days to arrive, depending on location.Ā We advise you to group your items in one order. We cannot group two orders placed separately; shipping fees will apply to each.Ā
Boxes are amply sized, and your items are well-protected.
Boxes are amply sized, and your items are well-protected.
Store Pickup
Pickup at our Algonquin store is free for all orders.Ā
Refunds and Returns:
Products can be returned within 30 days of receipt of the shipment. After 30 days, no products can be returned. Strings, music, and otherĀ consumables (oils, reeds, rosin, etc. ) cannot be returned unless an error was made in the shipment. Please call (847) 458-7386 to obtain a return authorization number before returning. If an item is returned withoutĀ an RMA number, your refund will be delayed,Ā and a 15% restocking fee will be applied. All products must be returned inĀ brand-new condition with all accessories and packaging. Please use a reputable shipping service with a way to track the package. Cassandra Strings, Inc. is not responsible for returns lost in transit. Because we cannot guarantee the fit of an instrument or bow in a case, we will not beĀ liable for return shipping if an item does not fit your instrument or bow correctly.
You may request a pre-paid return shipping label for convenience and cost savings. Ā Please note if you request a pre-paid return label from us, and if the merchandiseĀ you're returning is NOT defective or damaged, your pre-paid return label cost will be deducted from your refund.Ā Ā Attach the label to your package.Ā EnsureĀ theĀ RA#Ā you were issued is on the outside of the box. UnlessĀ there is a manufacturer defect or you were sent something in error, the shipping cost will be deducted from your refund.Ā Cassandra Strings, Inc. does not pay for return shipping unlessĀ a mistake was made in the shipment.
Please send the product to:
Attn: Returns ManagerĀ
Cassandra Strings, Inc.
215 S. Main St.Ā
Algonquin, IL 60102
Please note: Shipping charges are non-refundable. Defective products will be replaced, and return shipping will be reimbursed.
Hours:
Monday-Thursday
10 am-5 pm
Saturday
10 am-2 pm
847-458-7386Ā
If you have any questions, please get in touch with customer service.