Boveda 2-way Humidification System for Stringed Instruments
Description
Boveda 2-way Humidification System for Stringed Instruments humidity control technology automatically protects your wooden instrument against warping, cracks and other damage caused by lack of humidification or too much humidification. Boveda maintains a constant 40%-50% relative humidity level within your instrument's (closed) case. Improper wood instrument storage is the greatest constant danger to the condition of an instrument. Until Boveda, humidified storage meant refilling awkward and unreliable sponges, snakes or discs. Those products only work 1-way, they add humidity whether it's needed or not, while Boveda is the world's first 2-way humidity control. If not properly stored in a stable environment, your instrument will lose the specific geometry built into it while it was being crafted at the climate-controlled factory. This can cause warping or shrinking, which will change the tune at the least and cause damage at the most. In fact, most repair problems with wooden instruments can be avoided with properly humidified storage from Boveda. Each Boveda consists of a specially prepared saturated solution of pure water and natural salts. This saturated solution is contained within a water-vapor permeable "reverse osmosis" membrane. Boveda provides the cleanest and most purified humidity of all other products available on the market today.
Seasoning: If you're just getting started using Boveda or if you're starting with a very dry case, you can expect that the first set of packs won't last as long as subsequent packs. The reason is simple, most cases have twice as much wood as your instrument does. All of that wood needs to be humidified! We recommend seasoning your case first for best results. It's the same idea and process as seasoning any wooden humidor. Simply place a Boveda 49% RH packs in your case and wait about 2 weeks, or until the packs become hard, whichever comes first. The moisture from the Boveda will absorb into the wood of your case and make your 49% RH Boveda packs last longer. *Do not mix different Boveda RH levels within the same container, and do not use Boveda in the same container with other humidification products. They will fight against each other and reduce the efficiency of the Boveda. One might expect that if you use a high RH Boveda in the same container as a lower RH Boveda that you'll achieve an environment somewhere in the middle. That is not the case, instead the moisture just transfers back and forth between the Boveda packs.
Shipping and returns
Pricing, Taxes, & Products:
All prices are in US dollars and are accurate to the best of our knowledge. Prices do not include taxes or other duties that may be assessed. If the order is shipped to any Illinois address, sales tax will be assessed to the total purchase price. We reserve the right to change prices at any time and are not responsible for typographical errors. We cannot match prices in-store to those advertised online and may not have all in-store products available online. Equity accrued through rental is only available for products in our stores and not online. Due to the natural materials many of our products are made of, we try to choose images for our website that accurately reflect the product. Still, some variations may occur (i.e., varnish shading and color, wood color, grain, etc.). Please contact us before ordering to obtain pictures of the item you will receive.
Shipping Information:
• In-stock items are generally dispatched within two days after receipt of payment. Tracking information will be emailed to the email address associated with the order as soon as the item ships from our warehouse.
• back-ordered item(s) will ship as soon as they become available.
Due to the delicate nature of Cellos, we do not ship at this time. All Cello purchases are in-store pickup only.
Standard Shipping
All orders over 30.00 dollars shipped to the contiguous 48 states will ship free of charge, using the best and fastest option available. (Overweight items are excluded. Any item that will get an additional handling fee will be marked as an “Oversized Item”). Standard shipping typically takes 2-10 business days to arrive, depending on location.Boxes are amply sized, and your items are well-protected.
Store Pickup
Pickup at our Algonquin store is free for all orders.
Refunds and Returns:
Products can be returned within 30 days of receipt of the shipment. After 30 days, no products can be returned. Strings, music, and other consumables (oils, reeds, rosin, etc. ) cannot be returned unless an error was made in the shipment. Please call (847) 458-7386 to obtain a return authorization number before returning. If an item is returned without an RMA number, your refund will be delayed, and a 15% restocking fee will be applied. All products must be returned in brand-new condition with all accessories and packaging. Please use a reputable shipping service with a way to track the package. Cassandra Strings, Inc. is not responsible for returns lost in transit. Because we cannot guarantee the fit of an instrument or bow in a case, we will not be liable for return shipping if an item does not fit your instrument or bow correctly.
You may request a pre-paid return shipping label for convenience and cost savings. Please note if you request a pre-paid return label from us, and if the merchandise you're returning is NOT defective or damaged, your pre-paid return label cost will be deducted from your refund. Attach the label to your package. Ensure the RA# you were issued is on the outside of the box. Unless there is a manufacturer defect or you were sent something in error, the shipping cost will be deducted from your refund. Cassandra Strings, Inc. does not pay for return shipping unless a mistake was made in the shipment.
Please send the product to:
Attn: Returns Manager
Cassandra Strings, Inc.
215 S. Main St.
Algonquin, IL 60102
Please note: Shipping charges are non-refundable. Defective products will be replaced, and return shipping will be reimbursed.
Hours:
Monday-Thursday
10 am-5 pm
Saturday
10 am-2 pm
847-458-7386
If you have any questions, please get in touch with customer service.