Delivery Terms

Shipments and Returns

Cassandra Strings strives to deliver your order as quickly and safely as possible. We use trusted carriers like FedEx, UPS, or the United States Postal Service to assure that your order is in good hands!

• In-stock items are generally dispatched within 2 days after receipt of payment. Tracking information will be emailed to the email address associated with the order as soon as the item ships from our warehouse.

• Backordered item(s) will ship as soon as they become available.

Standard Shipping

All orders over 30.00 dollars shipped to the contiguous 48 states will ship free of charge, using the best and fastest option available. (Overweight items are excluded). Standard shipping typically takes between 2-10 business days to arrive, depending on location.
 We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 
Boxes are amply sized and your items are well-protected.

Store Pickup

Pickup at our Algonquin store is free for all orders.